04 · Enquiry & chat automation
Answer faster — escalate when it matters
After-hours enquiries should not vanish until Monday. We configure chat widgets, SMS handoffs and form routers that collect consent, tag source and route to the right agent pool. Bots handle scheduling links, FAQ-style property questions and viewing requests within scripts you approve. When sentiment shifts or a lead mentions financing, the conversation escalates to a human with full transcript attached. We log retention periods and redaction rules up front for PIPEDA compliance. No pretend "AI agent" that negotiates offers — that stays with licensed professionals on your side.
Indicative: C$3,200–C$9,000 project · C$1,200–C$3,000/mo retainer
05 · Marketing & campaign automation
Nurture sequences with unsubscribe baked in
Newsletter blasts and drip campaigns fail when consent records are messy. We wire email platforms to your CRM segments — new buyer nurture, past-client check-ins, listing-launch announcements — with CASL-aligned consent checks before each send. Templates are human-edited; send windows respect agent capacity rather than blasting at 6 a.m. because an algorithm said so. Reporting shows opens and replies, not fabricated ROI guarantees. You keep the list; we do not resell your contacts or run parallel campaigns from our studio.
Indicative: C$2,500–C$8,000 project · C$800–C$2,500/mo retainer
06 · Workflow & ops automation integration
Connect the tools you already pay for
Calendars, task boards, e-signature packets and commission trackers often live in separate tabs. We build lightweight integrations — Zapier-style or direct API where stable — so a new listing triggers photography booking, a signed buyer rep updates the nurture track and a closed deal archives collateral automatically. Every integration includes error alerts and a rollback path when a vendor changes their API. The goal is less swivel-chair work for coordinators, not a rip-and-replace platform migration you did not ask for.
Indicative: C$3,500–C$14,000 project · C$1,500–C$5,000/mo retainer